Unravelling the Impact of IT-Enabled Omni-Channel Retail Experiences on Consumption Value and Customer Patronage
Author:
Publisher
Springer Nature Singapore
Link
https://link.springer.com/content/pdf/10.1007/978-981-97-1320-2_32
Reference20 articles.
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3. Asif M, Searcy C, Castka P (2023) ESG and industry 5.0: the role of technologies in enhancing ESG disclosure. Techn Forecast Social Change 195:122806
4. Kim E, Libaque-Saenz CF, Park MC (2019) Understanding shopping routes of offline purchasers: selection of search-channels (online vs. offline) and search-platforms (mobile vs. PC) based on product types. Serv Bus 13:305–338
5. Yanagawa E (2018) Digital transformation in Japan’s banking industry. J Payments Strat Syst 12(4):351–364
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