1. School of Health Professions, The University of Southern Mississippi, Hattiesburg, MS, USA
2. Center for Health System Improvement, College of Medicine, University of Tennessee Health Science Center, Memphis, TN, USA
3. Department of Medicine-General Internal Medicine, College of Medicine, University of Tennessee Health Science Center, Memphis, TN, USA
4. Fogelman College of Business and Economics, The University of Memphis, Memphis, TN, USA
5. Division of Health Services Management and Policy, College of Public Health, The Ohio State University, Columbus, OH, USA