The Impact of Individual Expectations and Expectation Conflicts on Virtual Teams-Reference-Cited by-同舟云学术

The Impact of Individual Expectations and Expectation Conflicts on Virtual Teams

Published:2007-06 Issue:3 Volume:32 Page:358-388
ISSN:1059-6011
Container-title:Group & Organization Management
language:en
Short-container-title:Group & Organization Management

Author:

Bosch-Sijtsema Petra¹

Affiliation:

1. University of Groningen

Abstract

Virtual teams are characterized by geographical dispersion, organizational, and cultural heterogeneity, and their members have little history and lateral and weak relationships. Literature denotes the importance of expectations in virtual settings, but individual expectations of virtual team members are hardly investigated. In this article, the author discusses the presence of different kinds of expectations and the impact of mismatches of individual expectations within virtual teams. Psychological contract literature states that expectation mismatches result in negative outcomes, whereas learning literature posits that mismatches enhance learning. These concepts addressing mismatches of expectations are discussed as a theoretical paradox.

Publisher

SAGE Publications

Subject

Organizational Behavior and Human Resource Management,Applied Psychology,Arts and Humanities (miscellaneous)

Link

http://journals.sagepub.com/doi/pdf/10.1177/1059601106286881

Reference48 articles.

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