Towards Team Engagement Through Team Empowerment: Moderating Roles of Team Reflexivity and Team Orientation

Abstract

The article investigates the role of team empowerment in enhancing team engagement by collecting data from 33 teams comprising of 330 individuals from IT/IT-enabled services (ITES) organizations belonging to the Delhi-NCR region of northern India. The research findings established a positive association between team empowerment and team engagement, as was hypothesized. Team reflexivity and team orientation moderated the association between team empowerment and team engagement. The study draws the attention of management towards designing their vision and mission in such a manner that the employees take ownership and feel a sense of pride in being a part of the organization. Perceptions about team oriented behaviour and team reflexivity will help the employees, in particular, and the organizations, in general, compete in the journey towards excellence. Not much evidences to study team empowerment, specifically in the context of virtual teams, and its beneficial outcomes have been found in literature in Asian milieu. In this context, this is a significant and critical attempt to investigate the linkages between team empowerment and teamwork engagement and any moderating role of team reflexivity and team orientation in the above stated relationship.