Rethinking policy approaches to measuring and improving patient experience
Author:
Affiliation:
1. King’s College London, London SE1 8WA, UK
2. The King’s Fund London, W1G 0AN, UK
Publisher
SAGE Publications
Subject
Public Health, Environmental and Occupational Health,Health Policy
Link
http://journals.sagepub.com/doi/pdf/10.1177/1355819612473583
Reference9 articles.
1. What does the patient know about quality?
2. Using patients’ experiences to identify priorities for quality improvement in breast cancer care: patient narratives, surveys or both?
3. Measuring patient experiences in Europe: what can we learn from the experiences in the USA and England?
4. Refocusing quality measurement to best support quality improvement: local ownership of quality measurement by clinicians: Table 1
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