Evaluation of Customer Loyalty and Customer Relationship Management in Mobile Communication Lesson from New Normal-Reference-Cited by-同舟云学术

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Evaluation of Customer Loyalty and Customer Relationship Management in Mobile Communication Lesson from New Normal

Published:2024-06-14 Issue: Volume:8 Page:216-221
ISSN:
Container-title:2024 3rd International Conference on Computational Modelling, Simulation and Optimization (ICCMSO)
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Author:

Selvaraj Franklin John¹,R Sheeja²,Manoharan Geetha³,Razak Abdul⁴,Kukreja Jyoti⁵,Ashtikar Sunitha Purushottam³

Affiliation:

1. Dr. N G P Institute of Technology,Department of Management Studies,Coimbatore,India

2. Amrita Vishwa Vidyapeetham,Department of Management Studies,Amritapuri,India

3. SR University,School of Business,Warangal,India

4. Institute of India,Department of Policy Advocacy, Research and Knowledge Entrepreneurship Development,Ahmedabad,India

5. Jagannath International Management School,Dept of Management,New Delhi,India

Publisher

IEEE

Link

http://xplorestaging.ieee.org/ielx8/10638335/10638336/10638393.pdf?arnumber=10638393

Reference42 articles.

1. the effect of using Customer Relationship Management system on Customer Loyalty Case study: Ansar bank’s branches in East Azarbaijan;Amir;Indian J. Sci. Res.,2014

2. Evolution of mobile communication network: From 1G to 4G;Agrawal;International Journal of Multidisciplinary and Current Research,2015

3. The Machine Learning-Based Task Automation Framework for Human Resource Management in MNC Companies

4. Creating loyalty: Its strategic importance in your customer strategy;Anderson,2000

5. The Impact of Customer Relationship Management on Customer Satisfaction in the Banking;Azzam;European Journal of Business and Management,2014

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