Measuring Engagement Through Remote Interactions of Customers: Introducing METRIC
Author:
Affiliation:
1. Qatar Computing Research Institute, Hamad Bin Khalifa University,Doha,Qatar
2. University of Vaasa,Vaasa,Finland
Publisher
IEEE
Link
http://xplorestaging.ieee.org/ielx7/10323591/10323546/10323669.pdf?arnumber=10323669
Reference28 articles.
1. Crowdsourcing user studies with Mechanical Turk
2. Solving Problems with Visual Analytics: Challenges and Applications
3. Understanding Matchmakers’ Experiences, Principles and Practices of Assembling Innovation Teams
4. Evaluating website navigability: validation of a tool-based approach through two eye-tracking user studies
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