Examining the impact of attitude, availability, price, and quality of service on broadband Internet customer satisfaction-Reference-Cited by-同舟云学术

Examining the impact of attitude, availability, price, and quality of service on broadband Internet customer satisfaction

Published:2023-11-07 Issue: Volume: Page:1-6
ISSN:
Container-title:2023 IEEE 9th International Conference on Computing, Engineering and Design (ICCED)
language:
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Author:

Arin Ikrar Adinata¹,Murad Dina Fitria²,Warnars Harco Leslie Hendric Spits³,Meyliana ⁴

Affiliation:

1. Bina Nusantara University,Information System Department, School of Information Systems Computer Science Department, BINUS Graduate Program, Computer Science,Jakarta,Indonesia

2. Bina Nusantara University,Information Systems Department, BINUS Online Learning,Jakarta,Indonesia

3. Bina Nusantara University,Computer Science Department, BINUS Graduate Program, Computer Science,Jakarta,Indonesia

4. Bina Nusantara University,Information System Department, School of Information Systems,Indonesia,Jakarta

Publisher

IEEE

Link

http://xplorestaging.ieee.org/ielx7/10424960/10424702/10425689.pdf?arnumber=10425689

Reference29 articles.

1. Do digital information technologies help unemployed job seekers find a job? Evidence from the broadband internet expansion in Germany

2. Network quality, price perception and customer satisfaction: Case of internet service providers in Albania;Nerjaku;University of Tirana, Faculty of Economy,2021

3. Trends and patterns of broadband Internet access speed in a Nigerian university campus: A robust data exploration

4. Association of Adequacy of Broadband Internet Service With Access to Primary Care in the Veterans Health Administration Before and During the COVID-19 Pandemic

5. Attitudes towards the uptake of open source software by small and medium enterprises in the Western Cape, South Africa