1. Centre for Innovation & Service Research, University of Exeter Business School, Building One, Streatham Court, Exeter EX4 4ST, UK
2. Queen’s University Management School, Queen’s University Belfast, Riddel Hall, 185 Stranmillis Road, Belfast, BT9 5EE, Northern Ireland, UK
3. Research & Knowledge Transfer, University of Exeter, Innovation Centre, Rennes Drive, Exeter, EX4 4RN, UK