Factors Affecting Virtual Team Works Collaboration: A Case Study in the Jordanian Royal Medical Services

Abstract

The purpose of this study is to examine the extent to which some factors such as trust, cultural differences, time differences, language have a significant effect on virtual team's work collaboration. Study population comprised of Jordanian Royal Medical Services; two most largest medical services were selected as a study sample; King Hussein Medical Centre and Queen Alia Medical Centre both located at Amman (the capital of Jordan). A purposive sampling technique was used to select the respondents surveyed for this study and a questionaire was used to collect primary data from the respondents, a total of 120 questionnaires were administered to potential respondents chosen from the two medical services; a total of 105 usable questionnaires were returned, giving a response rate of 87.5 %. Simple regression analysis was performed to test the study hypothesis. The study findings of this research show that there is a statistical significant effect at cultural differences, time differences and language on virtual team's collaboration, whereas, trust factor did not show a statistical significant effect. This study is delimited to only Jordanian royal medical services, as a case study, thus the results of this study cannot be generalised to other medical services.