Alleviating Court Congestion: The Case of the Jerusalem District Court

Author:

Azaria Shany1ORCID,Ronen Boaz1ORCID,Shamir Noam1ORCID

Affiliation:

1. Coller School of Management, Tel Aviv University, Tel Aviv 6997801, Israel

Abstract

This paper investigates court congestion through a field study conducted at the Jerusalem District Court in Israel, aiming to reduce case processing time by adapting successful operational concepts to this unique environment. Using a modified difference-in-differences approach, the study suggests a notable 46.1% reduction in the duration of the treated part of the judicial process, demonstrating the efficacy of operational management tools in alleviating court congestion without compromising process quality or requiring additional resources.

Publisher

Institute for Operations Research and the Management Sciences (INFORMS)

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