Cancellation policies in the hotel, airline and restaurant industries
Author:
Publisher
Springer Science and Business Media LLC
Subject
Strategy and Management,Economics and Econometrics,Finance,Business and International Management
Link
http://link.springer.com/content/pdf/10.1057/rpm.2016.9.pdf
Reference30 articles.
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5. Chen, C.-C., Schwartz, Z. and Vargas, P. (2011) The search for the best deal: How hotel cancellation policies affect the search and booking decisions of deal seeking customers. International Journal of Hospitality Management 30 (1): 129–135.
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4. Hotels, prices and risk premium in exceptional times: The case of Milan hotels during the first COVID-19 outbreak;Annals of Tourism Research Empirical Insights;2021-11
5. Big Data in Hotel Revenue Management: Exploring Cancellation Drivers to Gain Insights Into Booking Cancellation Behavior;Cornell Hospitality Quarterly;2019-05-29
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