Recognizing the Role of ChatGPT in Decision-Making and Recognition of Mental Health Disorders among Entrepreneurs

Abstract

Nowadays, mental health disorders have become a significant concern for everyone. There are diverse reasons emanating from the workplace, business, and everyday environment. Therefore, there is a current need to use technology to detect and review their symptoms and causes. Accordingly, in this study, the researcher attempted to recognize ChatGPT’s role in decision-making and the recognition of mental health disorders among Egyptian entrepreneurs. The researcher used a quantitative approach in this study based its findings on 332 valid samples. The study's results through path analysis using Analysis of Moment Structures (AMOS) confirmed a positive effect of user perception of ChatGPT and trust in ChatGPT on the decision-making process and recognition of mental disorders. On the other hand, the study found a negative effect of the decision-making process in recognizing mental disorders. On the other hand, this study’s findings demonstrate that the decision-making process hurts recognizing mental health disorders. This study's results assist the development of policies to improve available digital services, such as ChatGPT or AI, to increase societal awareness. Moreover, by providing empirical evidence from Egyptian entrepreneurs in a developing country context, this study’s findings contribute to the existing psychology, digital technology, and management literature.