The psychology of the wait time experience – what clinics can do to manage the waiting experience for patients: a longitudinal, qualitative study

Author:

Chu Holly,Westbrook Robert A.,Njue-Marendes Sarah,Giordano Thomas P.,Dang Bich N.

Funder

National Institutes of Health

Publisher

Springer Science and Business Media LLC

Subject

Health Policy

Reference44 articles.

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2. National Health Service [ https://gp-patient.co.uk/Files/Questionnaire2018.pdf ]. Accessed 28 June 2019.

3. Canadian Institute for Health Information [ https://www.cihi.ca/sites/default/files/info_phc_patient_en.pdf ]. Accessed 28 June 2019.

4. Caggiano NM, Fegley MW, Matullo KS. Patients' preferences regarding the delivery of health care in a hand surgical practice. Hand (N Y). 2015;10(4):785–8.

5. Camacho F, Anderson R, Safrit A, Jones AS, Hoffmann P. The relationship between patient's perceived waiting time and office-based practice satisfaction. N C Med J. 2006;67(6):409–13.

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