A Multipath Development Framework for Inter-Organizational Relationships: A Metasynthesis of Qualitative Studies

Abstract

Abstract Purpose This review paper identifies and compares models of inter-organizational relationship development that have evolved in qualitative studies and then proposes an original, situational framework for the evolution of inter-organizational relationships over time. Design/methodology/approach Methodologically, this paper follows a systematic approach and uses metasynthesis of prior qualitative research as a reviewing technique. Findings The analysis of prior qualitative investigations reveals the lack of consistency among authors referring to the number and specificity of phases, with no agreement about the trajectory of relationship development (its linearity, looping of phases, dynamics, start and end points). Originality/value As its main theoretical contribution, this paper offers a multipath framework covering four phases of relationship development: (1) initiation and initial development, (2) development, (3) maintenance, and (4) dissolution, with three possible subphases to each of them (active, passive, and re-activated). From the managerial perspective, the developed framework may broaden managers’ understanding and awareness of the different approaches to modeling the trajectory of the inter-organizational relationship life cycle and configuration of its particular phases.