The impact of information management strategies on decision-making effectiveness in Jordanian private hospitals

Author:

Qasim Dhia1ORCID,Q. Bataineh Abdallah2ORCID,Abu-Dawwas Waheeb3ORCID

Affiliation:

1. Ph.D., Assistant Professor in Entrepreneurship and Innovation, Faculty of Business, Alzaytoonah University of Jordan, Jordan

2. Ph.D., Associate Professor of Marketing, Faculty of Business, Department of Marketing, Applied Science Private University, Jordan

3. Assistant Professor, Applied College, Taibah University, Saudi Arabia

Abstract

This study aimed to investigate the impact of information management strategies on decision-making effectiveness in Jordanian private hospitals. It examines how data accuracy, accessibility, technology adoption, and information system integration influence decision-making effectiveness while considering the critical mediation role of organizational culture. A quantitative approach was employed; structured questionnaires were used to collect data from healthcare professionals in selected Jordanian private hospitals, which included hospital administrators, IT staff, and clinical managers. The total sample consisted of 357 out of 400 sent questionnaires. The study utilized partial least squares (PLS) and structural equation modeling (SEM) to assess the relationships between the variables. Based on β and R2 values, the results indicated that information management strategies significantly affect decision-making effectiveness, in addition to a vital role of organizational culture. The results indicate that data accuracy, accessibility, technology adoption, and information system integration influence decision-making effectiveness. Additionally, it stresses that organizational culture significantly influences the relationship between information management strategies and decision-making effectiveness in private hospitals in Jordan.

Publisher

LLC CPC Business Perspectives

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