Workplace incivility: A review of the literature and agenda for future research
Author:
Affiliation:
1. Oregon State University; Corvallis Oregon U.S.A.
2. National University of Singapore; Singapore
3. University of Florida; Gainesville Florida U.S.A.
Publisher
Wiley
Subject
Organizational Behavior and Human Resource Management,General Psychology,Sociology and Political Science,Applied Psychology
Link
http://onlinelibrary.wiley.com/wol1/doi/10.1002/job.1976/fullpdf
Reference86 articles.
1. Emotional regulation as a mediator between interpersonal mistreatment and distress;Adams;European Journal of Work and Organizational Psychology,2013
2. Tit for tat? The spiraling effect of incivility in the workplace;Andersson;Academy of Management Review,1999
3. From insult to injury: Explaining the impact of incivility;Barker Caza;Basic and Applied Social Psychology,2007
4. Partially testing a process model for understanding victim responses to an anticipated worksite closure;Blau;Journal of Vocational Behavior,2007
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