Taking stock of consumer returns: A review and classification of the literature

Author:

Abdulla Huseyn1ORCID,Ketzenberg Michael1ORCID,Abbey James D.1ORCID

Affiliation:

1. Information and Operations Management (INFO), Mays Business SchoolTexas A&M University College Station Texas

Publisher

Wiley

Subject

Industrial and Manufacturing Engineering,Management Science and Operations Research,Strategy and Management

Reference156 articles.

1. A typology of remanufacturing in closed-loop supply chains

2. A more profitable approach to product returns;Abbey J. D.;MIT Sloan Management Review,2018

3. Equity theory revisited: Comments and annotated bibliography;Adams J. S.;Advances in Experimental Social Psychology,1976

4. Selling with Money-Back Guarantees: The Impact on Prices, Quantities, and Retail Profitability

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