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Mining water billing data to inform policy and communication strategies

Published:2011-11 Issue:11 Volume:103 Page:45-58
ISSN:0003-150X
Container-title:Journal - American Water Works Association
language:en
Short-container-title:Journal - American Water Works Association

Author:

Boyle Christine E.,Eskaf Shadi,Tiger Mary Wyatt,Hughes Jeffrey A.

Funder

North Carolina Urban Water Consortium and the Water Resources Research Institute

Publisher

Wiley

Subject

Water Science and Technology,General Chemistry

Reference15 articles.

1. Using Data Mining Methods to Build Customer Profiles;Adomavicius;Computer,2001

2. “Why Did You Do That?” The Important Role of Inferred Motive in Perceptions of Price Fairness;Campbell;Jour. Product & Brand Mgmt.,1999

3. Conservation Rates in the Real World;Chestnutt;Jour. AWWA,1998

4. Customer Metrics and Their Impact on Financial Performance;Gupta;Marketing Sci.,2006

5. Managing Relationships With Environmental Stakeholders: A Study of U.K. Water Electricity Utilities;Harvey;Jour. Business Ethics,2009

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