Relationship between Illness Perception and Perceived Social Support and Satisfaction with Nursing Care Quality among Patients with Coronary Heart Disease in Jordan

Author:

Al-Zaru Ibtisam MoawiahORCID,Al-Dwairi Hussein Rayid

Abstract

Background: Research has shown that illness perception, perceived social support, and patient satisfaction play a crucial role in the etiology and progression of disease and general health outcome but no previous study correlated the illness perception and perceived social support to patient satisfaction of nursing care. The purpose of this study is to determine the relationship between illness perception and perceived social support, patient satisfaction with quality of nursing care among coronary heart disease patients in Jordan. Methods: A descriptive, cross-sectional, and correlational design was used. A convenience sample of 275 patients with coronary heart disease was recruited from inpatient cardiac units in a university-affiliated hospital in Northern Jordan. Results: The overall means of illness perception and perceived social support were at a moderate level (44.04 (SD = 11.52), and 56.91 (SD = 19.91), respectively). The study revealed good to very good patient satisfaction with nursing care (3.44/5 (SD =.74)). Patient satisfaction was negatively correlated with illness perception and positively correlated with perceived social support. Illness perception was negatively correlated with perceived social support. Furthermore, the results from multiple linear regression analyses revealed that personal and health-related characteristics, illness perception, and perceived social support account for 64% of the variance in Patient Satisfaction with Nursing Care Quality (p-value < .05). Conclusion: The present study suggested that perceived social support is a significant predictor of patient satisfaction with nursing care. To improve patient outcomes, nurses should continuously assess the level of illness perception, social support, and satisfaction with nursing care quality for patients with coronary heart disease and offer an intervention based on these perceptions.

Publisher

Bentham Science Publishers Ltd.

Subject

General Nursing

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