1. Galyamov A. F. and Tarkhov S. V. 2014. Upravlenie vzaimodeystviem s klientami kommercheskoy organizatsii na osnove metodov segmentatsii i klasterizatsii klientskoy bazy. Vestnik UGATU. 18 4 (65) 149--156. Galyamov A. F. and Tarkhov S. V. 2014. Upravlenie vzaimodeystviem s klientami kommercheskoy organizatsii na osnove metodov segmentatsii i klasterizatsii klientskoy bazy. Vestnik UGATU. 18 4 (65) 149--156.
2. Osnovnye podkhody k postroeniyu informatcionnoy sistemy dlya modelirovaniya ottoka klientov uslug svyazi;Alkhasov S. S.;Izvestiya SFedU. Engineering Sciences.,2015
3. Efimov A. 2013. Uderzhanie klienta -- ne iskusstvo a prikladnaya nauka. URL=http://library.croc.ru/download/11342/930706a746182066f55bfe8f5800b735.pdf. Efimov A. 2013. Uderzhanie klienta -- ne iskusstvo a prikladnaya nauka. URL=http://library.croc.ru/download/11342/930706a746182066f55bfe8f5800b735.pdf.
4. Generalized approach to modeling user activity graphs for network security and public safety monitoring