Questioning the ability of feature-based explanations to empower non-experts in robo-advised financial decision-making

Author:

Bertrand Astrid1ORCID,Eagan James R.1ORCID,Maxwell Winston2ORCID

Affiliation:

1. LTCI, Télécom Paris, Institut Polytechnique de Paris, France

2. i3, CNRS, Télécom Paris, Institut Polytechnique de Paris, France

Funder

Agence Nationale de la Recherche

Publisher

ACM

Reference49 articles.

1. Ramnath Balasubramanian, Ari Chester, and Nick Milinkovich. 2020. Rewriting the rules: Digital and AI-powered underwriting in life insurance. Consultancy Report. McKinsey & Company. https://www.mckinsey.com/industries/financial-services/our-insights/rewriting-the-rules-digital-and-ai-powered-underwriting-in-life-insurance

2. The role of domain expertise in trusting and following explainable AI decision support systems

3. How Cognitive Biases Affect XAI-assisted Decision-making

4. Legal requirements on explainability in machine learning

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