Affiliation:
1. Drexel University
2. University of California, Irvine
3. Georgia Institute of Technology
4. Drexel University, Philadelphia, PA
Abstract
Seeking and providing support is challenging. When people disclose sensitive information, audience responses can substantially impact the discloser's wellbeing. We use mixed methods to understand
responses to
online sexual abuse-related disclosures on Reddit. We characterize disclosure responses, then investigate relationships between post content, comment content, and anonymity. We illustrate what types of support sought and provided in posts and comments co-occur. We find that posts seeking support receive more comments, and comments from “throwaway” (i.e., anonymous) accounts are more likely on posts also from throwaway accounts. Anonymous commenting enables commenters to share intimate content such as reciprocal disclosures and supportive messages, and commenter anonymity is not associated with aggressive or unsupportive comments. We argue that anonymity is an essential factor in designing social technologies that facilitate support seeking
and
provision in socially stigmatized contexts, and provide implications for social media site design. CAUTION: This article includes content about sexual abuse.
Funder
National Science Foundation
Publisher
Association for Computing Machinery (ACM)
Subject
Human-Computer Interaction
Cited by
126 articles.
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