Investigating Student’s Satisfaction and Acceptance of Digital Technology in Higher Education in Indonesia

Abstract

The use and acceptance of digital technology, especially electronic learning in education, is essential for increasing student’s satisfaction. Electronic learning is a process to use digital technology in education. This study's objectives are figuring out the adoption of electronic learning systems using the UTAUT model with student satisfaction as the mediation. We used AMOS 24 to interpret quantitative data. This study conducted cluster sampling with a total number of respondents as many as 197 students from seven state universities in Indonesia, namely Universitas Negeri Padang, Universitas Negeri Jakarta, Universitas Diponegoro, and Universitas Negeri Semarang, Universitas Sebelas Maret, Universitas Gadjah Mada, and Universitas Negeri Yogyakarta. The findings indicated that all acceptance factors in electronic learning, such as PER, EFF, SOC, and FAC, influence electronic knowledge acceptance, referring to student satisfaction. This research contributes to the use of electronic learning in college.