The Impact of Metaverse on Work Life: A Delphi Study

Abstract

The rapidly changing and evolving technology profoundly impacts various aspects of our lives, ranging from our living arrangements and modes of transportation, to the food we consume and clothing we wear, even extending to our relationships with pets, the visions of companies, and the constitutional integrity of countries. The potential of technology to fundamentally transform our living spaces, behaviours, and habits is immense. This study investigates the relationship between working life and the Metaverse, widely regarded as one of the most significant technological advancements of our era. The Delphi technique was used as the research method in this study. Expert opinions were collected to gain insights into the key strengths and weaknesses of the Metaverse in the workplace, as well as the potential threats and opportunities it presents in working life. A total of 52 predictions were analyzed in three rounds of discussions. Although complete consensus could not be reached for six predictions concerning the weaknesses and threats posed by the impact of the Metaverse on working life, experts reached a consensus on 46 predictions.