Towards a Multi-level Approach on Frontline Interactions in the Public Sector: Institutional Transformations and the Dynamics of Real-time Interactions-Reference-Cited by-同舟云学术

Towards a Multi-level Approach on Frontline Interactions in the Public Sector: Institutional Transformations and the Dynamics of Real-time Interactions

Published:2015-12-06 Issue:1 Volume:51 Page:195-215
ISSN:0144-5596
Container-title:Social Policy & Administration
language:en
Short-container-title:Social Policy & Administration

Author:

Bruhn Anders¹,Ekström Mats²

Affiliation:

1. School of Law, Psychology and Social Work; Orebro University; Orebro Sweden

2. Department of Journalism, Media and Communication; University of Gothenburg; Gothenburg Sweden

Funder

The Swedish Research Council

Publisher

Wiley

Subject

Public Administration,Sociology and Political Science,Development

Link

http://onlinelibrary.wiley.com/wol1/doi/10.1111/spol.12193/fullpdf

Reference29 articles.

1. Public encounters: the history and future of face-to-face contact between public professionals and citizens;Bartels;Public Administration,2013

2. Changing occupational roles in audit society - The case of Swedish student aid officials;Bruhn;Nordic Journal of Working Life Studies,2015

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