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3. Hot Topics in Health Care: Transitions of Care: The Need for a more Effective Approach to Continuing Patient Care;The Joint Commission,2012
4. The human factor: the critical importance of effective teamwork and communication in providing safe care;Leonard;Qual Saf Health Care,2004
5. Improving communication between nurses and resident physicians: a 3-year quality improvement project;Smith;Qual Manag Health Care,2018