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2. Libraries and return on investment (ROI): a meta‐analysis;Aabø;New Library World,2009
3. The contributions of library and information services to hospitals and academic health sciences centers: a preliminary taxonomy;Abels;Journal of the Medical Library Association,2002
4. Leadership and motivation: The fifty-fifty rule and the eight key principles of motivating others;Adair,2006
5. Finding out what’s under the cover,2013