1. New directions in management accounting research;Atkinson;J. Mgmt Account. Res.,1997
2. Les tableaux de bord de gestion, outils d'introduction du changement;Chiapello,1994
3. Creating a comprehensive system to measure performance.;Eccles,1992
4. Translating Strategy into Action;Epstein,1997
5. Performance Measurement in Service Businesses;Fitzgerald,1991