How does corporate social responsibility contribute to firm financial performance? The mediating role of competitive advantage, reputation, and customer satisfaction-Reference-Cited by-同舟云学术

How does corporate social responsibility contribute to firm financial performance? The mediating role of competitive advantage, reputation, and customer satisfaction

Published:2015-02 Issue:2 Volume:68 Page:341-350
ISSN:0148-2963
Container-title:Journal of Business Research
language:en
Short-container-title:Journal of Business Research

Author:

Saeidi Sayedeh Parastoo,Sofian Saudah,Saeidi Parvaneh,Saeidi Sayyedeh Parisa,Saaeidi Seyyed Alireza

Publisher

Elsevier BV

Subject

Marketing

Reference152 articles.

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2. Corporate social responsibility associated with customer satisfaction and financial performance a case study with Housing Banks in Jordan;Alafi;International Journal of Humanities and Social Science,2012

3. Customer satisfaction, productivity, and profitability: Differences between goods and services;Anderson;Marketing Science,1997

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