Different roles, different strokes: How to leverage two types of digital platform capabilities to fuel service innovation

Author:

Wang Yonggui,Tian Qinghong,Li Xia,Xiao Xiaohong

Publisher

Elsevier BV

Subject

Marketing

Reference71 articles.

1. Building dynamic service analytics capabilities for the digital marketplace;Akter;Journal of Business Research,2020

2. How to improve firm performance using big data analytics capability and business strategy alignment?;Akter;International Journal of Production Economics,2016

3. Review: Knowledge management and knowledge management systems: Conceptual foundations and research issues;Alavi;MIS Quarterly,2001

4. Alstyne, M. W. Van, Parker, G. G., & Choudary, S. P. (2016). 6 Reasons Platforms Fail. Retrieved from https://hbr.org/2016/03/6-reasons-platforms-fail. Accessed January 28, 2022.

5. Estimating Nonresponse Bias in Mail Surveys;Armstrong;Journal of Marketing Research,1977

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