Effect of employee incivility on customer retaliation through psychological contract breach: The moderating role of moral identity
Author:
Publisher
Elsevier BV
Subject
Strategy and Management,Tourism, Leisure and Hospitality Management
Reference102 articles.
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4. Moral identity and the experience of moral elevation in response to acts of uncommon goodness;Aquino;J. Personal. Soc. Psychol.,2011
5. The self-importance of moral identity;Aquino;J. Personal. Soc. Psychol.,2002
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