When disclosing the artificial intelligence (AI) technology integration into service delivery backfires: Roles of fear of AI, identity threat and existential threat-Reference-Cited by-同舟云学术

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When disclosing the artificial intelligence (AI) technology integration into service delivery backfires: Roles of fear of AI, identity threat and existential threat

Published:2024-09 Issue: Volume:122 Page:103829
ISSN:0278-4319
Container-title:International Journal of Hospitality Management
language:en
Short-container-title:International Journal of Hospitality Management

Author:

Xu Yingwei (Wayne),Zhou Gongmei (May),Cai Ruiying (Raine),Gursoy Dogan

Publisher

Elsevier BV

Reference57 articles.

1. The dual effect of anthropomorphism on customers’ decisions to use artificial intelligence devices in hotel services.;Alsaad;J. Hosp. Mark. Manag.,2023

2. What does the public think about artificial intelligence? —A criticality map to understand bias in the public perception of AI;Brauner;Front. Comput. Sci.,2023

3. Refining technology threat avoidance theory;Carpenter;Commun. Assoc. Inf. Syst.,2019

4. The singularity: a philosophical analysis;Chalmers;Sci. Fict. Philos.: Time Travel Superintelligence,2016

5. Beyond reality: examining the opportunities and challenges of cross-border integration between metaverse and hospitality industries;Chen;J. Hosp. Mark. Manag.,2023

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