Navigating the ‘retail apocalypse’: A framework of consumer evaluations of the new retail landscape

Author:

Helm Sabrina,Kim Soo Hyun,Van Riper Silvia

Funder

University of Arizona

Publisher

Elsevier BV

Subject

Marketing

Reference58 articles.

1. An exploration of consumers’ experiences in physical stores: comparing consumers’ and retailers’ perspectives in past and present time;Bäckström;Int. Rev. Retail Distrib. Consum. Res.,2017

2. Consumer behavior and the life course: shopper reactions to self-service grocery shops and supermarkets in England c. 1947–75;Bailey;Environ. Plan. A,2010

3. Consumers in a multichannel environment: product utility, process utility and channel choice;Balasubramanian;J. Int. Mark.,2005

4. Marketing strategy in emerging markets: a conceptual framework;Bang;J. Strat. Mark.,2016

5. The internet and consumer power: the case of Spanish retail banking;Barrutia;J. Retail. Consum. Serv.,2005

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