1. Achieving World-class Cancer Outcomes: a Strategy for England 2015-2020;The Independent Cancer Taskforce,2015
2. Patient Experience in Adult NHS Services: Improving the Experience of Care for People Using Adult NHS Services;National Institute for Health and Care Excellence,2012
3. Quality Health. National Cancer Patient Experience Survey. Available at: http://www.ncpes.co.uk/.
4. Scottish Cancer Patient Experience Survey 2015/16;Scottish Government,2016
5. Development and testing of a text-mining approach to analyse patients’ comments on their experiences of colorectal cancer care;Wagland;BMJ Qual. Saf.,2016