Author:
Fu Xue-mei,Zhang Jiang-hua,Chan Felix T.S.
Funder
National Natural Science Foundation of China
Soft Science Research Project of Shanghai
Subject
Management Science and Operations Research,Transportation,Civil and Structural Engineering
Reference97 articles.
1. Going soft: on how subjective variables explain modal choices for leisure travel;Acker;Eur. J. Transp. Infrastruct. Res.,2011
2. The antecedents and consequences of customer satisfaction for firms;Anderson;Market. Sci.,1993
3. The effect of corporate image in the formation of customer loyalty;Andreassen;J. Service Res.,1998
4. Amos 21 Reference Guide;Arbuckle,2012
5. The analysis of antecedents of customer loyalty in the Turkish mobile telecommunication market;Aydin;Eur. J. Market.,2005
Cited by
107 articles.
订阅此论文施引文献
订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献