1. Third-party logistics selection problem: a literature review on criteria and methods;Aguezzoul;Omega,2014
2. 3PL performance evaluation and selection: a MCDM method;Aguezzoul,2016
3. Social Chatbot: my friend in my distress;Ali;Int. J. Hum. Interact.,2023
4. E-commerce distributed chatbot system;Angelov;Proc. 9th Balk. Conf. Inform.,2019
5. Bálint, M., da Silva, J.V.B., & Möhring, M.M. (2021). Investigating stakeholder engagement and absorptive capacity as drivers of green innovations at German 3PL companies.