Digitization of the service provision process - requirements and readiness of the small and medium-sized enterprise sector-Reference-Cited by-同舟云学术

Digitization of the service provision process - requirements and readiness of the small and medium-sized enterprise sector

Published:2022 Issue: Volume:200 Page:237-246
ISSN:1877-0509
Container-title:Procedia Computer Science
language:en
Short-container-title:Procedia Computer Science

Author:

Ingaldi Manuela,Klimecka-Tatar Dorota

Publisher

Elsevier BV

Subject

General Engineering

Reference39 articles.

1. Ingaldi, Manuela, and Silvie, Brožovà. (2020) “Popularity of e-shops during the Covid-19 pandemic. ” Conference Quality Production Improvement – CQPI 2 (1): 1–10.

2. “Measuring electronic service quality in India using E-S-QUAL.”;Ghosh;International Journal of Quality & Reliability Management,2018

3. “Service quality scales in online retail: methodological issues.”;Kalia;International Journal of Operations & Production Management,2017

4. “Mobile banking adoption: A literature review.”;Shaikh;Telematics and Informatics,2015

5. “How to Make E-Commerce More Successful by Use of Kano’s Model to Assess Customer Satisfaction in Terms of Sustainable Development.”;Ingaldi;Sustainability,2019

Cited by 13 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. Impact of digitalisation on companies' performance during COVID-19;Entrepreneurship and Sustainability Issues;2024-06-30

2. التأسيس للوقف الرقمي من خلال دمج التكنولوجيا الحديثة في الوقف "جامع الوقف" نموذجاً;Din ve Bilim - Muş Alparslan Üniversitesi İslami İlimler Fakültesi Dergisi;2024-06-30

3. Digital transformation in supply chains: Assessing the spillover effects on midstream firm innovation;Journal of Innovation & Knowledge;2024-04

4. The Role of Leadership in Industry 4.0;System Safety: Human - Technical Facility - Environment;2023-12-01

5. Generative AI Takes Centre Stage: Revolutionizing Productivity and Reshaping Industries;System Safety: Human - Technical Facility - Environment;2023-12-01