The role emotions play in loyalty and WOM intention in a Smart Tourism Destination Management

Author:

Nieves-Pavón Sergio,López-Mosquera Natalia,Jiménez-Naranjo Héctor

Publisher

Elsevier BV

Subject

Tourism, Leisure and Hospitality Management,Urban Studies,Sociology and Political Science,Development

Reference163 articles.

1. The impact of gamification adoption intention on brand awareness and loyalty in tourism: The mediating effect of customer engagement;Abou-Shouk;Journal of Destination Marketing & Management,2021

2. UNE 178501: 2018 Sistemas de gestión de los destinos turísticos inteligentes: Requisitos;AENOR,2018

3. Understanding consumer intention to participate in online travel community and effects on consumer intention to purchase travel online and WOM: An integration of innovation diffusion theory and TAM with trust;Agag;Computers in Human Behavior,2016

4. The theory of planned behavior;Ajzen;Organizational Behavior and Human Decision Processes,1991

5. The theory of planned behaviour: Reactions and reflections;Ajzen;Psychology & Health,2011

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