1. Approaches to the quality of hospital care;Sheps;Public Health Rep,1955
2. Evaluation of the Quality of Medical Care;Peterson;N Engl J Med,1963
3. Evaluating the quality of medical care;Donabedian;Milbank Q,1966
4. The Definition of Quality and Approaches to its Assessment;Donabedian,1972
5. Administrative Behavior;Simon,1961