Applications of Artificial Intelligence in Sustainable Supply Chain Management in the Medical Sector

Abstract

Artificial intelligence (AI) stands as a remarkable and evolving technology, revolutionizing various domains. The primary aim of this research is to delve into the role of AI within sustainable supply chain management (SSCM). This study elucidates the applications of AI in SSCM, shedding light on how its utilization has paved new pathways for the future of SSCM. Additionally, it delves into the challenges that necessitate resolution for its effective implementation. AI plays a pivotal role in cost reduction, automation, increased productivity, and ultimately contributes to achieving economies of scale in supply chain management (SCM). The research offers a comprehensive framework tailored for the implementation of AI-based SSCM, specifically tailored for industries, particularly focusing on the healthcare sector (HST). For this study, qualitative analysis was employed, utilizing methods such as workshops and interviews with professionals and stakeholders in the healthcare sector within the Kingdom of Gulf (KSA).