Affiliation:
1. Christ University, India
Abstract
The covid-19 pandemic has brought unprecedented challenges and the hotel industry is amongst the other industry who was affected to a large extent, impacting various facets of well- being of the employees' working in the hotel industry. This research paper aims to comprehensively analyse the effect of the pandemic on hotel employees by investigating relationship between the impact of Covid 19, psychological impact, job satisfaction and turnover intention. We review the literature available about how the effects of Covid-19 Pandemic impact the employee job satisfaction as well as turnover intention. The study was carried out keeping the psychological impact of the pandemic as the mediator. We Reviewed and analyzed Scopus and ABDC listed research papers to carry out this literature review. Our results suggest that the covid-19 pandemic has impacted the turnover intention of the employee of the hotel industry, additionally the psychological impact mediates the relationship of Effect of Covid-19 pandemic with job satisfaction and turnover intention of employees.