Accessibility Evaluation of Turkish E-Commerce Websites

Abstract

Disabled people encounter many barriers while attempting to access the services on the web. E-commerce websites have been also intensively and widely used. The e-commerce market in Turkey will hit TL 400 billion by 2021. It also evaluates the accessibility of 10 popular Turkish e-commerce websites using five accessibility testing tools, namely Achecker, TAW, Eval Access, MAUVE, and FAE. This research has found that most accessibility guidelines are covered by A checker tool. Navigation, readability, input assistance, and timing are the common found accessibility problems while assessing the accessibility of the targeted websites.