Paradox of Service Delivery

Abstract

This chapter reviews the literature on the paradox of services as a cause for the necessity of PPP. First, the chapter discusses why governments pursue PPPs form the perspectives of both the private and public and how this has brought about the urge for PPPs throughout the world. Second, the chapter reviews the principles of PPP from a current development and management perspectives. Three core elements are crucial for PPP to thrive, and these are finance, skills of the private sector and risk sharing are reviewed. This chapter analyses papers, case-studies and reports concerning the challenge of service delivery provision in the current and concludes that, from a practical perspectives, it is proper that governments ought to rethink their mode of service delivery provision, and that PPP seems to be the right answer in the scenario.