1. 1) Medicare: A Strategy for Quality Assurance, Volume I (1990) IOM, "DEFINING QUALITY OF HEALTH CARE" . https://www.ncbi.nlm.nih.gov/books/NBK235460/#ddd00045 (Accessed 2023-2-21)
2. 2) Crossing the quality chasm: a new health system for the 21st century. Institute of Medicine (US) Committee on Quality of Health Care in America. Washington (DC): National Academies Press; 2001. "SIX AIMS FOR IMPROVEMENT" . https://www.ncbi.nlm.nih.gov/books/NBK222265/#ddd00039 (Accessed 2023-2-21)
3. 3) Envisioning the National Health Care Quality Report. Institute of Medicine (US) Committee on the National Quality Report on Health Care Delivery; Washington (DC): National Academies Press; 2001. "Executive Summary" "CONCEPTUAL FRAMEWORK" . https://www.ncbi.nlm.nih.gov/books/NBK223322/ (Accessed 2023-2-21)
4. 4) Improving healthcare quality in Europe: Characteristics, effectiveness and implementation of different strategies [Internet]. Copenhagen (Denmark): European Observatory on Health Systems and Policies; 2019. Table 1.2Quality dimensions in ten selected definitions of quality, 1980-2018. https://www.ncbi.nlm.nih.gov/books/NBK549277/table/Ch1-t0002/?report=objectonly (Accessed 2023-2-21)
5. 5) Frosch DL, Carman KL. Embracing patient and family engagement to advance shared decision making. Elwyn G, Edwards A, Thompson R, eds. In: Shared Decision Making in Health Care: Achieving evidence-based patient choice Third edition. UK: Oxford University Press, 2016:13-18.