COVID-19: transforming air passengers’ behaviour and reshaping their expectations towards the airline industry
Author:
Affiliation:
1. Amity International Business School, Amity University, Noida, India
2. The University of the South Pacific (USP), Fiji
3. University of Agder, Kristiansand, Norway
Publisher
Informa UK Limited
Subject
Management, Monitoring, Policy and Law,Tourism, Leisure and Hospitality Management,Geography, Planning and Development,Cultural Studies
Link
https://www.tandfonline.com/doi/pdf/10.1080/02508281.2021.2008211
Reference19 articles.
1. How COVID-19 and the Dutch ‘intelligent lockdown’ change activities, work and travel behaviour: Evidence from longitudinal data in the Netherlands
2. Changes in air passenger demand as a result of the COVID-19 crisis: using Big Data to inform tourism policy
3. Role of artificial intelligence and robotics to foster the touchless travel during a pandemic: a review and research agenda
4. Pandemics, tourism and global change: a rapid assessment of COVID-19
5. Netnography as a tool for understanding customers: implications for service research and practice
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