Quality Costs Measurement and Management: The Case of Hotel Companies in the Republic of Serbia-Reference-Cited by-同舟云学术

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Quality Costs Measurement and Management: The Case of Hotel Companies in the Republic of Serbia

Published:2024-07-13 Issue: Volume: Page:1-17
ISSN:0012-8775
Container-title:Eastern European Economics
language:en
Short-container-title:Eastern European Economics

Author:

Milašinović Marko¹^ORCID,Jovanović Dejan²^ORCID,Todorović Mirjana²^ORCID

Affiliation:

1. Faculty of Hotel Management and Tourism, University of Kragujevac, Vrnjačka Banja, Republic of Serbia

2. Faculty of Economics, University of Kragujevac, Kragujevac, Republic of Serbia

Publisher

Informa UK Limited

Link

https://www.tandfonline.com/doi/pdf/10.1080/00128775.2024.2378782

Reference57 articles.

1. The impact of organizational culture archetypes on quality performance and total quality management: the role of employee engagement and individual values

2. Analysing the cost of quality within a supply chain using system dynamics approach

3. Reasons for implementing certified quality systems and impact on performance: an analysis of the hotel industry

4. ISO 9001: 2015 Quality Management: Case Study for Three-Star Hotels in Peru;Azáldegui-Cárdenas A.;LACCEI,2024

5. The effect of quality management system (ISO 9001) on operational performance of various organizations in Indonesia

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