Exploring Guests’ Satisfaction and Dissatisfaction with Homestay Experiences: A Netnographic Study of a Rural Tourism Destination in Vietnam-Reference-Cited by-同舟云学术

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Exploring Guests’ Satisfaction and Dissatisfaction with Homestay Experiences: A Netnographic Study of a Rural Tourism Destination in Vietnam

Published:2024-05-02 Issue: Volume: Page:1-25
ISSN:1525-6480
Container-title:International Journal of Hospitality & Tourism Administration
language:en
Short-container-title:International Journal of Hospitality & Tourism Administration

Author:

Quang Tuyen Dai¹^ORCID,Tran Nguyet Minh Phan²,Sthapit Erose³^ORCID,Garrod Brian⁴^ORCID

Affiliation:

1. Faculty of Tourism, Nguyen Tat Thanh University, Ho Chi Minh City, Vietnam

2. Vietnam Tourism Research, Ho Chi Minh City, Vietnam

3. Senior Lecturer in Tourism, Department of Marketing, Retail and Tourism, Manchester Metropolitan University, All Saints UK

4. Professor in Marketing (Research), Business, Swansea University, Swansea, United Kingdom

Publisher

Informa UK Limited

Link

https://www.tandfonline.com/doi/pdf/10.1080/15256480.2024.2350005

Reference82 articles.

1. Exploring tourism-generated social media communication, brand equity, satisfaction, and loyalty: A PLS-SEM-based multi-sequential approach

2. The effect of hospitableness and servicescape on guest satisfaction in the hotel industry

3. Residents as Travel Destination Information Providers: An Online Community Perspective

4. An analysis of user‐generated content for hotel experiences

5. The theme park experience: An analysis of pleasure, arousal and satisfaction

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