Exploring the Limitations of Business Process Maturity Models: A Systematic Literature Review

Author:

Smajli Ensi1,Feldman Gerald1,Cox Sharon1

Affiliation:

1. College of Computing, Faculty of Computing, Engineering and Built Environment, Birmingham City University, Birmingham, United Kingdom

Publisher

Informa UK Limited

Reference85 articles.

1. Akinpelu, T., van Eck, R., & Zuva, T. (2021). Maturity models, challenges and open issues. Software Engineering and Algorithms: Proceedings of 10th Computer Science On-line Conference 2021, Vol. 1 (pp. 110–118). Springer International Publishing. https://doi.org/10.1007/978-3-030-77442-4_9

2. Albliwi, S. A., Antony, J., & Arshed, N. (2014). Critical literature review on maturity models for business process excellence. 2014 IEEE International Conference on Industrial Engineering and Engineering Management (pp. 79–83). IEEE. https://doi.org/10.1109/IEEM.2014.7058604

3. Alhojailan, M. I. (2012). Thematic analysis: A critical review of its process and evaluation. WEI international European academic conference proceedings, Zagreb, Croatia. http://westeastinstitute.com/journals/wp-content/uploads/2013/02/4-Mohammed-Ibrahim-Alhojailan-Full-Paper-Thematic-Analysis-A-Critical-Review-Of-Its-Process-And-Evaluation.pdf

4. American Productivity and Quality Center (APQC). (2022). Process performance and management: Priorities and challenges. https://www.apqc.org/resource-library/resource-listing/2022-process-and-performance-management-priorities-and-challenges

5. Aligning business process maturity level with SMEs growth in Indonesian fashion industry

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