ISO 9001:2015: the evolution and convergence of quality management and knowledge management for competitive advantage
Author:
Affiliation:
1. Department for Continuing Education, University of Oxford, Oxford, UK
2. KPMG, Hong Kong, Hong Kong
Publisher
Informa UK Limited
Subject
General Business, Management and Accounting
Link
https://www.tandfonline.com/doi/pdf/10.1080/14783363.2018.1445965
Reference70 articles.
1. The fit between organisational structure, management orientation, knowledge orientation, and the values of ISO 9000 standard
2. The Role of Knowledge Management in Quality Management Practices: Achieving Performance Excellence in Organizations
3. Dynamic capabilities through continuous improvement infrastructure
4. Knowledge creation through quality management
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